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Terms and conditions


⚖️ TamRx Ltd — Terms & Conditions (Company No. 16596160)

Last updated: 28 October 2025

1. Introduction

1.1 These Terms & Conditions (“Terms”) govern the purchase, use, and access to TamRx Ltd’s analytical tools, models, templates, and related services (“Services”).

1.2 TamRx Ltd (“TamRx”, “we”, “us”, “our”) is registered in England & Wales under Company No. 16596160, with its registered office at Nexus, Discovery Way, Leeds LS2 3AA, United Kingdom.

1.3 By purchasing, downloading, or using any TamRx Services, you (“Client”, “you”) agree to be bound by these Terms. If you do not agree, do not use the Services.

2. Scope of Services; No Regulated or Professional Advice

2.1 TamRx provides downloadable Excel models and Python-generated stress-scenario tools for analytical and operational insight.
2.2 TamRx does not provide financial, investment, medical, or legal advice. All outputs are illustrative and informational only.
2.3 TamRx’s Services are not “medical devices” and do not constitute regulated financial or clinical products under UK law.

3. Subscription, Fees, and Refunds

3.1 Free Trial:

  • New clients are entitled to one free month of access, including one complimentary Excel stress scenario.
     

3.2 Renewal and Pricing:

  • After the trial, renewals may be agreed at £99 (GBP) per month or £900 (GBP) per year, providing continued access to on-demand stress scenarios.
     

3.3 Refunds:

  • Clients may request a full refund within fourteen (14) days of payment, provided no custom deliverables beyond the free trial have been supplied.
     
  • Refund requests must be made in writing to support@tamrx.co.uk.
     

3.4 All prices exclude VAT (where applicable).

4. Client Responsibilities

4.1 Clients are solely responsible for:

  • Ensuring that data entered into TamRx templates is lawful, anonymised, and accurate;
     
  • Interpreting results responsibly;
     
  • Retaining backups of any generated outputs.
     

4.2 TamRx shall not be liable for any loss or damage resulting from Client’s misuse or misinterpretation of deliverables.

5. Intellectual Property

5.1 All intellectual property rights in TamRx’s pre-existing materials, code, and templates (“TamRx IP”) remain the property of TamRx Ltd.
5.2 Upon full payment, Clients receive a non-exclusive, non-transferable licence to use deliverables for internal business purposes only.
5.3 Redistribution or resale of deliverables without written consent is prohibited.

6. Confidentiality

Both parties shall treat all non-public information as confidential and use it solely for the purpose of fulfilling their contractual obligations. This clause survives for five (5) years post-termination.

7. Data Protection and Security

7.1 TamRx complies with the Data Protection Act 2018 and UK GDPR.
7.2 TamRx does not collect, host, or process operational or patient data entered by Clients into its tools.
7.3 A summary of TamRx’s security framework is provided in its Data & Security Statement, available on the company website.
7.4 TamRx collects minimal contact and billing data for contractual and support purposes only.

8. Warranties and Disclaimers

8.1 TamRx warrants that its Services will be provided with reasonable skill and care.
8.2 All Services are otherwise provided “as is”, without warranties of merchantability or fitness for a particular purpose.
8.3 TamRx does not guarantee specific outcomes, as models and scenarios are inherently hypothetical.

9. Limitation of Liability

9.1 To the fullest extent permitted by law, TamRx’s total liability shall not exceed the total fees paid by the Client during the twelve (12) months preceding the event giving rise to the claim.
9.2 TamRx shall not be liable for indirect, incidental, or consequential loss, or for any reliance placed on its models.
9.3 Nothing excludes liability for death or personal injury caused by negligence or for fraud.

10. Indemnity

Clients agree to indemnify and hold harmless TamRx Ltd and its officers from any claims arising from misuse, breach, or unlawful use of deliverables.

11. Ethical and Patient Safety Commitment

11.1 TamRx Ltd is committed to promoting safety and ethical practice in healthcare analytics.
11.2 Our models support awareness of operational and clinical risks but do not make or influence individual care decisions.
11.3 Clients must ensure outputs are reviewed by qualified professionals and used within the scope of applicable healthcare regulations.

12. Accessibility and Inclusion

TamRx Ltd is committed to accessibility in accordance with the Equality Act 2010 and the Web Content Accessibility Guidelines (WCAG 2.1 AA).
If you encounter any accessibility difficulties, please contact support@tamrx.co.uk.

13. Force Majeure

Neither party shall be liable for failure to perform obligations due to circumstances beyond reasonable control (e.g., strikes, government restrictions, pandemics, cyber incidents).

14. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of England & Wales, and the courts of England & Wales shall have exclusive jurisdiction.

15. Company Information and Notices

TamRx Ltd
Company No. 16596160
Registered Office: Nexus, Discovery Way, Leeds LS2 3AA
Email: mounsif@tamrx.co.uk

16. Entire Agreement and Variation

These Terms and any associated order form constitute the entire agreement. Any variation must be in writing and signed by authorised representatives.

17. Severability

If any clause is held invalid, the remainder of these Terms shall continue in effect.

18. Legal Notice

© 2025 TamRx Ltd. All rights reserved.
TamRx Ltd is a company registered in England & Wales.
All templates, reports and materials remain protected by UK copyright and IP law.



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